All Collections
Prepaid Labels
Using automatic prepaid return labels (with EasyPost)
Using automatic prepaid return labels (with Shippo)
Using automatic prepaid return labels (with ShipStation)
Multiple / Multi-Carrier Support
Using manual prepaid return-labels
Set up for Manual Prepaid Return Labels
QR-CODE FOR USPS
Can I add multiple return addresses?
Labels - Weight and Price differences
How is the total weight of a return calculated?
EasyPost - Common Errors
Shippo - Common Errors
ShipStation - Common Errors
Miscellaneous - Common Errors
Specific Carrier Integrations
Can you use automatic prepaid return labels if the return requires approval?
Can customers pay for their own label?
How can I void a label that a customer did not use?
Can I track a shipment from the dashboard?
Commercial invoice: what information is displayed exactly?
Customs Declaration for International Shipments
Auto-Tracking
QR Code Labels
Understanding prepaid return labels
USPS First-Class / Priority-Mail: choose cheapest rate based on weight
Do I need my own carrier contract?
Can I use my own carrier contract with pre-negotiated rates?
Supported Platforms & Carriers
How to set up automated return labels?
Can we use Shopify Shipping for return labels?
The information included on Return Label
Change the return address on a prepaid label
Scan-based return labels
Pre-Paid and Post-Paid Carriers
Carrier or Drop-Off location
Can you upload a second document? For example, a commercial invoice
Can you add multiple box dimensions?
Can you add multiple shipping accounts/carriers?
Do we have to use prepaid labels when using Rich Returns?
Percentage-Based Restocking Fees
Missing Origin Country Code
UPS Integration
Australia Post Integration