Your all-in-one Rich Returns dashboard supports Tracking. This is supported for Shippo, ShipStation and EasyPost.

What does this mean? The Return Status will automatically be updated to Shipped and Received when tracking events from Shippo/EasyPost/ShipStation are received as shipped/delivered.

Where do I find this, and how can I enable it? Go to Configuration -> Prepaid Labels -> Edit or Add new carrier -> Auto-Tracking.

We have guides on how to set this up based on the integration you're currently using or looking to use. Choose the guide that fits you best 🔽