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Andrej Janev avatar
Written by Andrej Janev
Updated over a week ago

Auto-Tracking has arrived.

The Return Status will automatically be updated to Shipped and Received when tracking events from Shippo/EasyPost are received as shipped/delivered.

Worth mentioning here is that Auto-Tracking will only work for Shippo and EasyPost. ShipStation is currently not providing tracking updates through their API.

Where do I find this, and how can I enable it? Go to Return settings -> General -> Return methods -> Pre-Paid Return Label (automatic) -> Configure -> Auto-Tracking.We've got a 1-minute tutorial to get you set up and tracking in no time. Watch it here (depending on your setup, we have linked both Shippo and EasyPost tutorials below). ⬇



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