To offer a wide selection of carriers we integrate with both shipping platforms and carriers alike. This offers our customers the conveniency of choosing between a wide selection of carriers or the comfort of connecting with your favorite carrier directly.
The way our prepaid return labels work is the following:
You sign up for an account with one of our supported label platforms: EasyPost, Shippo, ShipStation, UPS, Australia Post, Canada Post.
See the available platforms and carriers over here: Supported Carriers
You can:
either connect your own carrier contract to these platforms.
or choose a carrier contract if one is available for the specific country.
if you integrate directly with a carrier, use your existing carrier contract.
You then add the API key from one of these platforms to our dashboard
This way we can request a return label from your account on these platforms
If you have an existing shipping platform or carrier account or already signed up for one we support, follow our walkthrough at the end of this page.
ℹ️ Note
you do not need to make any changes to your existing business or processes by using these shipping platforms and by creating an account with them
the account you have with them can be solely used for the return labels and nothing else
you do not need to install any additional apps on your store for this to work
Integration Guides
Set up your EasyPost integration
Set up your Shippo integration
Set up your ShipStation integration
Set up your UPS Integration
Set up your Australia Post Integration
Set up your Canada Post Integration