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UPS Integration

Connect Rich Returns with UPS to start generating labels and track your returns.

Andrej Janev avatar
Written by Andrej Janev
Updated over a month ago

Thanks for stopping by to learn how you can easily connect Rich Returns and UPS and start generating your UPS labels in no time. It takes about 2 minutes to set yourself up. Let's dive right in:

Step 1: Connect UPS with Rich Returns in Integrations.

Head over to Integrations -> Carriers where you'll see the UPS logo. Press the Edit settings button.

A new window will pop-up, where we have to Access the UPS OAuth (1) protocol and allow Rich Returns to retrieve necessary information to generate labels through your account. You'll also have to enter your Billing Number (2).

For easy access to your Billing number, follow the link here and the subsequent on-screen instructions.



Step 2: Head over to Configuration -> Prepaid Labels and edit your newly setup UPS service.


Choose your International (1) and Domestic (2) level services. Fill in important information for Package Dimension (3) and Empty Box Weight (4).

Step 3. For our final step, let's ensure that we offer the Pre-Paid Return Label to our customers. We can do so by going over to Configuration -> Returns -> Return Methods and checking the box next to the Automatic Prepaid Label option.



Voila. That's it. We're done. Done in 60 seconds.

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