We're keeping up to speed with latest Shopify developments and our team has been quick to incorporate store credit in Rich Returns. Let's learn how you can enable this and award your customers store credit from the comfort of your dashboard.
Head over to Configuration -> Returns and find the Enable Store Credit section.
Let's Enable Scopes. This will take you to Shopify where you need to allow Rich Returns access to: View and edit store data, specifically to Edit Store Credit. Press the Update button to allow this and you'll be back to your screen in Rich Returns.
Your screen should look like the one in the screenshot upon returning. This means that you have granted access successfully and that this feature is enabled in Rich Returns.
We also need to make sure that this option is enabled in your Shopify admin. Let's head over there by following the link in the Store Credit description (see screenshot).
Our work here is done. Let's try and test this out, just to make sure that it works. Head over to your dashboard. You can submit a test return by following this guide. Once your test return has been submitted, go to your Returns and open up the Manage section of the particular return.
You will see that Store Credit is available as an option to be issued to your customer. Proceed to create it. Voila!
That's it! Reach us through the chat button if you need assistance setting this up. Enjoy!