Head over to the ShipStation website where you can sign up. If you already have an account, simply sign in here.

Make sure that you have enough funds in your ShipStation account to generate labels. You can make changes to your ShipStation balance here.
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We have the funds. Now let's make some labels. To generate labels, let's add our carriers. You can do that here. You have two options:
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We have the carrier. We need our API and Secret key to connect to Rich Returns. Let's do that here. Grab the keys and get them ready, we're going to need them in a second.
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Let's go over to Rich Returns. From your dashboard, head over to Configuration -> Returns -> Return Methods -> Configure pre-paid labels -> Setup.
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Select ShipStation as the Shipping Platform and paste your API and Secret Key.
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Let's choose our Carrier and Service Rate before we go our separate ways. Also, important to fill in are the Package dimensions and the Empty box weight. We will not be able to do it without them.
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Final step but equally important: do not forget to enable the Pre-Paid Return Label (automatic). This will enable you and your customers to select the option and generate the label during the returns process.
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