You're probably here because you've noticed that a label failed to generate because of a missing origin country code.

👎🏻 The error message is damningly similar to this one:

XYZ: Origin Country code is missing for following product(s): The Classic Denim Jacket. Please check product(s) custom information in your Shopify store. (label could not be created & sent to customer)

This just means that the product in question is missing the Country/Region of Origin information in Shopify. This information is crucial when creating a label for international returns, hence, is required.

🎥 We've recorded a quick video on how you can add this and resolve it for your return.

Now, when you go back to regenerate the label - well, you know. The label will generate. 🥳