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Can I allow multiple returns on my orders?
How do I remove items from a Return?
How do I link my Returns Policy on my Portal?
Returns - when are they added to the Report statistics?
Can I change the status of a return without notifying my customers?
Refunds on Exchange Orders
Shopify Online Store 2.0 Compatible / Compatibility
Different IDs provided by Shopify
Changes to variant IDs - how does this affect Rich Returns?
Does it look like an item has been returned twice?
Dropshipping - FAQ
Started a return in Shopify but nothing is happening on my Rich Returns dashboard?
Product Bundles / Kit / Kits
Return to Store link not working
Products are being excluded for a return even if I have not added a product tag/product has no tag
Can you turn off the refund option? Exchange or store credit only?
Is it possible to operate a marketplace-like solution with Rich Returns?
Custom RMA numbers / Edit RMA numbers
Excluding items based on product tags: I have a tag with two words... how do I write it exactly?
Can we customize the text on page...?
Can multiple return labels be created for a return? (Dropshipping)
Can returns be sent to multiple locations? Different Vendors scenario.
If the order in Shopify does not have a delivered event, is the return timeframe open indefinitely?
Can a return be started if an item has been refunded in Shopify?
Brand Settings
Can we connect different stores to one Rich Returns dashboard?
If an order is modified or canceled, is the order eligible for a return in Rich Returns?
Deleted product / Issue processing return
Can I export my data?
Incorrectly imported orders
Custom Items - Returns
How can I resend an email to a customer?
Can I change the font on the Returns portal?
Playbook for "non-matching" product tags
Excluding items based on product tags: I have a tag with two words. How do I write it exactly?
Excluding items from being returned based on product tags