FAQs
By Rafael1 author35 articles
- Can I allow multiple returns on my orders?
- How do I remove items from a Return?
- How do I link my Returns Policy on my Portal?
- Returns - when are they added to the Report statistics?
- Can I change the status of a return without emailing my customers?
- Refunds on Exchange Orders
- Shopify Online Store 2.0 Compatible / Compatibility
- Different IDs provided by Shopify
- Changes to variant IDs - how does this affect Rich Returns?
- Does it look like an item has been returned twice?
- Dropshipping - FAQ
- Product Bundles / Kit / Kits
- Return to Store link not working
- Products are being excluded for a return even if I have not added a product tag/product has no tag
- Is it possible to operate a marketplace-like solution with Rich Returns?
- Custom RMA numbers / Edit RMA numbers
- Can we customize the text on page...?
- Can multiple return labels be created for a return? (Dropshipping)
- Cookies
- Can returns be sent to multiple locations? Different Vendors scenario.
- If the order in Shopify does not have a delivered event, is the return timeframe open indefinitely?
- Can a return be started if an item has been refunded in Shopify?
- Brand Settings
- Can we connect different stores to one Rich Returns dashboard?
- If an order is modified or canceled, is the order eligible for a return in Rich Returns?
- Deleted product / Issue processing return
- Can I export my data?
- Incorrectly imported orders
- Custom Items - Returns
- How can I resend an email to a customer?
- Can I change the font on the Returns portal?
- Playbook for "non-matching" product tags
- Excluding items based on product tags: I have a tag with two words. How do I write it exactly?
- Excluding items from being returned based on product tags
- How can I reserve inventory in Rich Returns?