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If an order is modified or canceled, is the order eligible for a return in Rich Returns?
If an order is modified or canceled, is the order eligible for a return in Rich Returns?
Rafael Felsemburg avatar
Written by Rafael Felsemburg
Updated over 11 months ago

Well, if you are wondering whether the order will still be eligible if it is modified or canceled, we've got you covered.

  • if an order is modified - the order will still be eligible for a return on the portal, bearing in mind that the products that were canceled will show up as non-returnable

  • if an order is canceled - the order is not eligible for a return in the Rich Returns portal.

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