All CollectionsBilling and AccountBilling and AccountBy Rafael and 1 other2 authors·16 articlesUser permissionsNumber of Returns / Monthly QuotaI was billed during the free trialI was billed without subscribingWhy have I been billed after I uninstalled the app?How do I uninstall the app / cancel my Subscription?Do unused returns roll over into the next month?Will my plan be upgraded automatically once I use up my included returns quota?Updated: Shopify Usage ChargesBilling for extra returns / Shopify usage-charge limit / No additional returns possibleCan I upgrade/downgrade during a billing period?How do I change plans? Do I have to uninstall and reinstall the app?I have been logged out of the app. Where is my username/password / E-Mail login?Can I install Rich Returns alongside another return app? Smoothly transitioning to Rich ReturnsYour Subscription plan: Enabling Add-OnsCan I pause my subscription?
