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Shop App & Rich Returns: FAQs
Below are a list of questions and answers that we hope provide guidance for you to understand the new partnership between Shop and Rich Returns.
What is the Shop app?
What is the Rich Returns Shop Mini?
What is the partnership between Shop and Rich Returns?
I didn’t realize I was selling my products in the Shop app. How does this happen?
I already have the Rich Returns Shop Mini set up in the Rich Returns admin panel. How will it show up in the Shop app?
What does this look like in the Shop app?
How much does this new feature cost me?
How do I make changes to the return flow that is displayed in the Shop app?
Why was this enabled for me?
How do I deactivate the Rich Returns Shop Mini?
What should I expect in terms of results?
Where can I look at the results?
Who do I contact if I need more information?
Enable Shop Mini Extension