Head over to Returns Portal -> Customizations from your Rich Returns dashboard. Here's a quick route to it: take me there.
Once you're there, you will see the Shop minis extension section where you'll be able to activate Rich Returns for your Shop. That's it!
To verify that everything's working as expected, you can go ahead and create a test order and fulfill it. You can follow the steps for creating a test order here.
Once you have your test order, you can enter into your Shop app and open your order history. You will see a button to Start a Return.
If you go down that path, we warn you, it's going to be beautiful. And very convenient for your users. So feel free to try it!
Your customers will love it. The ultimate return experience at the palm of their hands.