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Explore the possibilities of the Advanced Rules.

Overview of Advanced Rules

Combine multiple conditions to fit your returns policy perfectly.

Learn how to set up an extended return timeframe for specific orders.

Return based on customer address/location

How do you apply a condition based around the order's country, products, discount codes, Order Tags or Payment Gateway?

How do you apply a condition to adjust the process to manual approval where an item is faulty?
How do you apply multiple return timeframes?

Rules based on Total Order Value.
How do you apply a Label Fee or a Restocking Fee to Returns with an Order Value above a certain amount?

Find answers and get help from Intercom Support and Community Experts

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