All CollectionsGetting StartedGetting StartedBy Rafael1 author·34 articlesLaunch your customer portalIntegrate your returns portalWhat information do customers need to submit a return on the portal?Customize your Returns PortalHow can I customize my Customer email?Understanding customer emailsSetting up emails to reduce support inquiriesTest how emails lookOrders with Phone NumbersDefault Return Reasons + Most Common Return ReasonsTesting a returnIntegrate the returns portal into your store - EasyIntegrate / Embed the returns center into your store - AdvancedPhoto Uploads Add-On / Let customers upload photos for a returnForce a specific language for your Portal by passing a URL ParameterReturn Reason: "Other."Logo and Background Image Dimensions / SizesCan you create a Packing Slip for the customer?Customize the language on your Returns PortalTranslations and Default LanguageCommunicate with your customers through your Returns PortalLanguage Plugins: Weglot, Langify and moreHow do I process returns in bulk?Returns outside your general return timeframeAdding a custom return methodLanguage of Admin / Merchant DashboardDoes Rich Returns detect the delivery date for the return timeframe?Shopify Site Speed Score / Store Speed ReportLinking your returns policy to the return portalOrder not found?Multi-Language Customer EmailsMulti-Language Return ReasonsAutomatic RefundsCustomer Journey and Questions