All Collections
Getting Started
Launch your customer portal
Integrate your returns portal
What information do customers need to submit a return on the portal?
Customize your Returns Portal
How can I customize my email notifications?
Understanding customer notifications/emails
Setting up emails to reduce support inquiries
Test how emails look
Orders with Phone Numbers
Default Return Reasons + Most Common Return Reasons
Testing a return
Integrate the returns portal into your store - Easy
Integrate / Embed the returns center into your store - Advanced
Photo Uploads Add-On / Let customers upload photos for a return
Force a specific language for your Portal by passing a URL Parameter
Shopify customer accounts: How to add a button to my customer's account page to start a return?
Logo and Background Image Dimensions / Sizes
Can you create a Packing Slip for the customer?
Customize the language on your Returns Portal
Translations and Default Language
Communicate with your customers through your Returns Portal
Language Plugins: Weglot, Langify and more
How do I process returns in bulk?
Returns outside your general return timeframe
Adding a custom return method
Language of Admin / Merchant Dashboard
Does Rich Returns detect the delivery date for the return timeframe?
Shopify Site Speed Score / Store Speed Report
Linking your returns policy to the return portal
Order not found?
Multi-Language Email Notifications
Multi-Language Return Reasons
Automatic Refunds