All Collections
Getting Started
Launch your customer portal
Integrate your returns portal
What information do customers need to submit a return on the portal?
Customize your Returns Portal
How can I customize my email notifications?
Understanding customer notifications/emails
Setting up emails to reduce support inquiries
Test how emails look
Orders with Phone Numbers
Most common return reasons (copy & paste)
Testing a return
Integrate the returns portal into your store - Easy
Integrate / Embed the returns center into your store - Advanced
Photo Uploads Add-On / Let customers upload photos for a return
Force a specific language for your Portal by passing a URL Parameter
Shopify customer accounts: How to add a button to my customer's account page to start a return?
Return Reason: "Other."
Logo and Background Image Dimensions / Sizes
Can you create a Packing Slip for the customer?
Customizing the language/text on all pages
Translations / Default Language
Communicate with your customers using the Language Customization feature
Language Plugins: Weglot / Langify / etc
How do I process returns in bulk?
Forcing / Manually adding a return request as a staff member - Outside return timeframe
Adding a custom return method like "Pick Up" or "Pick Up & Exchange"
Language of Admin / Merchant Dashboard
Does Rich Returns detect the delivery date for the returns window/time frame?
Shopify Site Speed Score / Store Speed Report
Linking your returns policy to the return portal
Order not found?
Multi-Language Email Notifications
Multi-Language Return Reasons