Getting Started
By Rafael1 author34 articles
- Launch your customer portal
- Integrate your returns portal
- What information do customers need to submit a return on the portal?
- Customize your Returns Portal
- How can I customize my Customer email?
- Understanding customer emails
- Setting up emails to reduce support inquiries
- Test how emails look
- Orders with Phone Numbers
- Default Return Reasons + Most Common Return Reasons
- Testing a return
- Integrate the returns portal into your store - Easy
- Integrate / Embed the returns center into your store - Advanced
- Photo Uploads Add-On / Let customers upload photos for a return
- Force a specific language for your Portal by passing a URL Parameter
- Return Reason: "Other."
- Logo and Background Image Dimensions / Sizes
- Can you create a Packing Slip for the customer?
- Customize the language on your Returns Portal
- Translations and Default Language
- Communicate with your customers through your Returns Portal
- Language Plugins: Weglot, Langify and more
- How do I process returns in bulk?
- Returns outside your general return timeframe
- Adding a custom return method
- Language of Admin / Merchant Dashboard
- Does Rich Returns detect the delivery date for the return timeframe?
- Shopify Site Speed Score / Store Speed Report
- Linking your returns policy to the return portal
- Order not found?
- Multi-Language Customer Emails
- Multi-Language Return Reasons
- Automatic Refunds
- Customer Journey and Questions