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Miscellaneous - Common Errors

Rafael Felsemburg avatar
Written by Rafael Felsemburg
Updated over a year ago

FedEx Error: Phone number is required

FedEx, our old friend, or foe in this case?

They are usually very picky regarding the From-Address of a shipment having a phone number.

If you click on a Return and the Update Address button, you should see that no phone number is set for a customer if this error shows up. Please add a phone number in the required field and proceed with generating a label.

Done!

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