All CollectionsAdvanced RulesAdvanced Rules12 articlesOverview of Advanced RulesExplore the possibilities of the Advanced Rules.Advanced Rule: Free labels only for Damaged GoodsList of Payment Gateway NamesAdvanced Rules: Combining multiple conditions.Combine multiple conditions to fit your returns policy perfectly.Rule for International CustomersSet an Extended Return TimeframeLearn how to set up an extended return timeframe for specific orders.Rules based on Order Tags - what to look out for?"Sorry we're unable to offer you a return as your item(s) were on sale" - what does this mean?Advanced Rules: Custom Return AddressesReturn based on customer address/locationAdvanced Rules: Exclude certain countries, products, discount codes etcHow do you apply a condition based around the order's country, products, discount codes, Order Tags or Payment Gateway?Advanced Rules: Processing faulty/defective items and having Multiple Return TimeframesHow do you apply a condition to adjust the process to manual approval where an item is faulty? How do you apply multiple return timeframes?Advanced Rules: Label Fee and Restocking FeeRules based on Total Order Value. How do you apply a Label Fee or a Restocking Fee to Returns with an Order Value above a certain amount?
