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Store-Wide Exchanges
Store-Wide Exchanges

Upsell your customers by allowing them to exchange for any product from your catalogue.

Andrej Janev avatar
Written by Andrej Janev
Updated over 2 months ago

Our Store-Wide Exchanges allow your customers to exchange for any product from your store.

The setup's as easy as any, so let's 🏊 into it:

  1. Visit the Configuration -> Exchanges section. You'll see the Store-Wide Exchanges tab - that's where we want to be.
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  2. Let's study the options we have here:

    1. Enable Higher Price Products -> Only check this box if you want to enable your customers to exchange for higher-priced items during the exchange process.

    2. Force overselling -> We're not forcing you to oversell but if you want to - you can.

    3. Hide Balance message -> There's a balance displayed next to each item - if it's price is different than the original item. This balance can vary and be either negative or positive, based on the price difference when compared to the original item. You can hide it, you know?

  3. Don't forget to turn it ON. Go to Configuration -> Returns -> Return Options. Turn on the Store-Wide Exchange.
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  4. Let's test!
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    We can see that the option to exchange for a different product store-wide appeared. Like a wild Pokemon! Let's try it out.
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That was pretty easy! Wow your customers with your beautiful catalogue.

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