https://support.richreturns.io/en/articles/9272035-customer-incentives 2025-06-18T14:05:51Z https://support.richreturns.io/en/articles/9272041-resolutionhub-change-return-resolution 2025-05-19T11:15:36Z https://support.richreturns.io/en/articles/9272043-stripe-integration 2024-11-20T16:49:53Z https://support.richreturns.io/en/articles/9272045-store-wide-exchanges 2024-10-31T18:37:35Z https://support.richreturns.io/en/articles/9272056-advanced-rules-combining-multiple-conditions 2025-05-02T11:31:18Z https://support.richreturns.io/en/articles/9272061-how-can-i-customize-my-customer-email 2025-05-30T15:29:51Z https://support.richreturns.io/en/articles/9272063-how-can-i-enable-integrated-store-credit 2025-05-19T10:41:00Z https://support.richreturns.io/en/articles/9272066-multi-language-return-reasons 2025-01-10T18:23:06Z https://support.richreturns.io/en/articles/9272077-percentage-based-restocking-fees 2025-05-01T09:45:06Z https://support.richreturns.io/en/articles/9272079-multi-language-customer-emails 2025-05-30T15:41:54Z https://support.richreturns.io/en/articles/9272082-can-i-add-multiple-return-addresses 2025-05-01T15:02:38Z https://support.richreturns.io/en/articles/9272084-can-i-exclude-same-size-variants 2025-05-01T14:46:33Z https://support.richreturns.io/en/articles/9272088-can-i-allow-multiple-returns-on-my-orders 2025-05-02T14:32:41Z https://support.richreturns.io/en/articles/9272096-can-i-select-the-inventory-location-for-variant-exchanges 2025-05-01T14:40:13Z https://support.richreturns.io/en/articles/9272100-can-i-specify-the-inventory-location-for-exchanges 2025-05-01T14:38:15Z https://support.richreturns.io/en/articles/9272102-shopify-sync 2025-01-23T15:35:31Z https://support.richreturns.io/en/articles/9272192-how-do-i-remove-items-from-a-return 2025-05-01T11:57:51Z https://support.richreturns.io/en/articles/9272194-how-do-i-link-my-returns-policy-on-my-portal 2025-05-01T12:10:40Z https://support.richreturns.io/en/articles/9272195-gorgias-setup-integration 2025-05-12T09:41:02Z https://support.richreturns.io/en/articles/9272286-put-update-a-return 2024-05-02T12:44:36Z https://support.richreturns.io/en/articles/9272287-post-reject-a-return 2024-05-02T12:44:41Z https://support.richreturns.io/en/articles/9272288-post-resolve-a-return 2024-05-02T12:44:46Z https://support.richreturns.io/en/articles/9272290-post-receive-a-return 2024-05-02T12:44:51Z https://support.richreturns.io/en/articles/9272291-post-ship-a-return 2024-12-05T13:06:46Z https://support.richreturns.io/en/articles/9272292-post-approve-a-return 2024-12-05T13:05:02Z https://support.richreturns.io/en/articles/9272293-get-retrieve-a-return 2025-05-29T10:50:16Z https://support.richreturns.io/en/articles/9272295-get-list-all-returns 2024-05-02T12:45:14Z https://support.richreturns.io/en/articles/9272297-technical-support-integrations 2024-05-02T12:45:19Z https://support.richreturns.io/en/articles/9272298-changelog 2025-05-01T14:27:15Z https://support.richreturns.io/en/articles/9272299-rate-limits 2024-12-05T13:03:27Z https://support.richreturns.io/en/articles/9272301-versioning 2024-05-02T12:45:31Z https://support.richreturns.io/en/articles/9272303-pagination 2024-05-02T12:45:34Z https://support.richreturns.io/en/articles/9272304-errors 2024-12-05T13:03:01Z https://support.richreturns.io/en/articles/9272305-authentication 2025-09-09T13:44:08Z https://support.richreturns.io/en/articles/9272307-introduction-to-our-api 2024-12-05T13:07:42Z https://support.richreturns.io/en/articles/9272308-status-pages 2024-05-02T12:45:57Z https://support.richreturns.io/en/articles/9272310-user-permissions 2025-04-30T11:08:29Z https://support.richreturns.io/en/articles/9272311-a-customer-missed-the-return-timeframe-what-should-i-do 2024-05-02T12:46:11Z https://support.richreturns.io/en/articles/9272312-a-customer-returned-a-product-that-s-not-on-their-return-request 2024-05-02T12:46:16Z https://support.richreturns.io/en/articles/9272313-returns-when-are-they-added-to-the-report-statistics 2024-05-02T12:46:19Z https://support.richreturns.io/en/articles/9272314-can-i-change-the-status-of-a-return-without-emailing-my-customers 2025-05-30T15:40:45Z https://support.richreturns.io/en/articles/9272315-refunds-on-exchange-orders 2024-05-02T12:46:26Z https://support.richreturns.io/en/articles/9272316-shopify-online-store-2-0-compatible-compatibility 2024-05-02T12:46:30Z https://support.richreturns.io/en/articles/9272317-different-ids-provided-by-shopify 2024-05-02T12:46:34Z https://support.richreturns.io/en/articles/9272318-changes-to-variant-ids-how-does-this-affect-rich-returns 2024-05-02T12:46:38Z https://support.richreturns.io/en/articles/9272319-does-it-look-like-an-item-has-been-returned-twice 2024-05-02T12:46:43Z https://support.richreturns.io/en/articles/9272320-dropshipping-faq 2025-05-19T10:28:21Z https://support.richreturns.io/en/articles/9272322-product-bundles-kit-kits 2024-05-02T12:46:56Z https://support.richreturns.io/en/articles/9272324-return-to-store-link-not-working 2025-05-14T11:10:04Z https://support.richreturns.io/en/articles/9272325-products-are-being-excluded-for-a-return-even-if-i-have-not-added-a-product-tag-product-has-no-tag 2025-05-01T09:15:25Z https://support.richreturns.io/en/articles/9272327-is-it-possible-to-operate-a-marketplace-like-solution-with-rich-returns 2024-05-02T12:47:14Z https://support.richreturns.io/en/articles/9272329-custom-rma-numbers-edit-rma-numbers 2024-05-02T12:47:18Z https://support.richreturns.io/en/articles/9272332-can-we-customize-the-text-on-page 2025-05-06T09:01:34Z https://support.richreturns.io/en/articles/9272334-can-multiple-return-labels-be-created-for-a-return-dropshipping 2024-05-02T12:47:30Z https://support.richreturns.io/en/articles/9272335-cookies 2024-05-02T12:47:34Z https://support.richreturns.io/en/articles/9272336-can-returns-be-sent-to-multiple-locations-different-vendors-scenario 2025-05-09T13:43:46Z https://support.richreturns.io/en/articles/9272337-if-the-order-in-shopify-does-not-have-a-delivered-event-is-the-return-timeframe-open-indefinitely 2024-05-02T12:47:43Z https://support.richreturns.io/en/articles/9272339-can-a-return-be-started-if-an-item-has-been-refunded-in-shopify 2024-05-02T12:47:46Z https://support.richreturns.io/en/articles/9272340-brand-settings 2024-05-02T12:47:50Z https://support.richreturns.io/en/articles/9272341-can-we-connect-different-stores-to-one-rich-returns-dashboard 2024-05-02T12:47:54Z https://support.richreturns.io/en/articles/9272342-if-an-order-is-modified-or-canceled-is-the-order-eligible-for-a-return-in-rich-returns 2024-05-02T12:47:58Z https://support.richreturns.io/en/articles/9272343-deleted-product-issue-processing-return 2025-05-19T09:35:20Z https://support.richreturns.io/en/articles/9272344-can-i-export-my-data 2024-05-02T12:48:06Z https://support.richreturns.io/en/articles/9272345-incorrectly-imported-orders 2024-05-02T12:48:09Z https://support.richreturns.io/en/articles/9272346-custom-items-returns 2024-05-02T12:48:14Z https://support.richreturns.io/en/articles/9272347-how-can-i-resend-an-email-to-a-customer 2025-05-01T13:19:11Z https://support.richreturns.io/en/articles/9272348-can-i-change-the-font-on-the-returns-portal 2025-05-09T08:56:14Z https://support.richreturns.io/en/articles/9272349-number-of-returns-monthly-quota 2024-05-02T12:48:27Z https://support.richreturns.io/en/articles/9272350-i-was-billed-during-the-free-trial 2025-05-01T11:40:38Z https://support.richreturns.io/en/articles/9272351-i-was-billed-without-subscribing 2025-05-01T11:38:12Z https://support.richreturns.io/en/articles/9272352-why-have-i-been-billed-after-i-uninstalled-the-app 2024-05-02T12:48:42Z 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https://support.richreturns.io/en/articles/9272362-i-have-been-logged-out-of-the-app-where-is-my-username-password-e-mail-login 2024-05-02T12:49:15Z https://support.richreturns.io/en/articles/9272363-can-i-install-rich-returns-alongside-another-return-app-smoothly-transitioning-to-rich-returns 2024-05-02T12:49:19Z https://support.richreturns.io/en/articles/9272365-adding-a-return-link-to-your-shopify-order-confirmation-email 2025-05-02T09:13:14Z https://support.richreturns.io/en/articles/9272367-can-i-submit-order-information-via-url-to-directly-start-a-return 2024-05-02T12:49:30Z https://support.richreturns.io/en/articles/9272368-bundle-builder-app 2024-05-02T12:49:37Z https://support.richreturns.io/en/articles/9272370-bold-subscriptions-v2 2024-05-02T12:49:42Z https://support.richreturns.io/en/articles/9272371-shipbob-issue-for-shopify-pos-orders-workaround 2025-05-19T11:22:34Z https://support.richreturns.io/en/articles/9272373-api-rate-limit 2024-05-02T12:49:50Z https://support.richreturns.io/en/articles/9272377-do-you-integrate-with 2025-05-01T14:16:19Z https://support.richreturns.io/en/articles/9272378-how-to-send-an-email-with-klaviyo 2025-06-10T19:50:11Z https://support.richreturns.io/en/articles/9272380-klaviyo-setup-integration 2025-05-23T14:27:09Z https://support.richreturns.io/en/articles/9272381-zendesk-compatibility 2025-04-30T09:45:29Z https://support.richreturns.io/en/articles/9272383-api-integration-crm-erp-3pl-analytics 2024-09-24T11:38:51Z https://support.richreturns.io/en/articles/9272384-recording-requiring-serial-numbers-from-customers-for-high-value-items 2025-05-01T11:09:44Z https://support.richreturns.io/en/articles/9272385-allow-unpaid-and-unfulfilled-orders-to-be-returned 2025-05-01T15:13:00Z https://support.richreturns.io/en/articles/9272390-adjusting-for-order-date-and-what-data-am-i-getting-exactly 2025-05-02T11:16:39Z https://support.richreturns.io/en/articles/9272391-i-see-a-difference-in-the-refund-figure-analytics-dashboard-vs-export 2024-05-02T12:50:58Z https://support.richreturns.io/en/articles/9272393-importing-data-into-excel-does-not-work 2024-05-02T12:51:03Z https://support.richreturns.io/en/articles/9272394-error-in-the-analytics-dashboard 2024-05-02T12:51:07Z https://support.richreturns.io/en/articles/9272397-miscellaneous-common-errors 2024-05-02T12:51:15Z https://support.richreturns.io/en/articles/9272398-shipstation-common-errors 2025-05-19T11:26:07Z https://support.richreturns.io/en/articles/9272400-shippo-common-errors 2025-04-30T14:03:44Z https://support.richreturns.io/en/articles/9272401-easypost-common-errors 2024-05-02T12:51:27Z https://support.richreturns.io/en/articles/9272402-the-information-included-on-return-label 2025-04-30T12:55:07Z https://support.richreturns.io/en/articles/9272404-change-the-return-address-on-a-prepaid-label 2025-05-06T09:49:32Z https://support.richreturns.io/en/articles/9272407-scan-based-return-labels 2024-05-02T12:51:38Z https://support.richreturns.io/en/articles/9272408-multiple-multi-carrier-support 2025-05-01T09:56:56Z https://support.richreturns.io/en/articles/9272410-pre-paid-and-post-paid-carriers 2025-05-01T09:19:04Z https://support.richreturns.io/en/articles/9272411-carrier-or-drop-off-location 2025-05-30T15:40:00Z https://support.richreturns.io/en/articles/9272412-can-you-upload-a-second-document-for-example-a-commercial-invoice 2024-05-02T12:52:08Z https://support.richreturns.io/en/articles/9272413-set-up-for-manual-prepaid-return-labels 2025-05-14T11:32:11Z https://support.richreturns.io/en/articles/9272415-labels-weight-and-price-differences 2025-05-12T15:48:06Z https://support.richreturns.io/en/articles/9272416-how-is-the-total-weight-of-a-return-calculated 2024-05-02T12:52:27Z https://support.richreturns.io/en/articles/9272418-can-you-add-multiple-box-dimensions 2025-05-01T14:31:18Z https://support.richreturns.io/en/articles/9272419-can-you-add-multiple-shipping-accounts-carriers 2025-05-06T09:15:06Z https://support.richreturns.io/en/articles/9272422-can-we-use-shopify-shipping-for-return-labels 2025-05-01T14:32:40Z https://support.richreturns.io/en/articles/9272424-do-we-have-to-use-prepaid-labels-when-using-rich-returns 2025-05-01T14:17:09Z https://support.richreturns.io/en/articles/9272425-can-you-use-automatic-prepaid-return-labels-if-the-return-requires-approval 2024-05-02T12:52:50Z https://support.richreturns.io/en/articles/9272426-can-customers-pay-for-their-own-label 2024-05-02T12:52:54Z https://support.richreturns.io/en/articles/9272427-how-can-i-void-a-label-that-a-customer-did-not-use 2025-05-19T10:47:33Z https://support.richreturns.io/en/articles/9272428-can-i-track-a-shipment-from-the-dashboard 2024-05-02T12:53:05Z https://support.richreturns.io/en/articles/9272429-commercial-invoice-what-information-is-displayed-exactly 2024-05-02T12:53:08Z https://support.richreturns.io/en/articles/9272430-customs-declaration-for-international-shipments 2024-05-02T12:53:12Z https://support.richreturns.io/en/articles/9272431-auto-tracking 2025-01-21T18:28:04Z https://support.richreturns.io/en/articles/9272432-qr-code-labels 2025-05-01T09:11:27Z https://support.richreturns.io/en/articles/9272433-understanding-prepaid-return-labels 2024-05-02T12:53:24Z https://support.richreturns.io/en/articles/9272436-specific-carrier-integrations 2024-05-02T12:53:27Z https://support.richreturns.io/en/articles/9272437-usps-first-class-priority-mail-choose-cheapest-rate-based-on-weight 2025-05-15T07:57:31Z https://support.richreturns.io/en/articles/9272438-do-i-need-my-own-carrier-contract 2024-05-02T12:53:39Z https://support.richreturns.io/en/articles/9272439-can-i-use-my-own-carrier-contract-with-pre-negotiated-rates 2024-05-02T12:53:46Z https://support.richreturns.io/en/articles/9272440-supported-platforms-carriers 2024-12-13T09:26:33Z https://support.richreturns.io/en/articles/9272441-shipstation-integration 2025-01-22T14:05:23Z https://support.richreturns.io/en/articles/9272442-shippo-integration 2025-01-22T14:48:47Z https://support.richreturns.io/en/articles/9272444-easypost-integration 2025-01-22T14:31:39Z https://support.richreturns.io/en/articles/9272445-how-to-set-up-automated-return-labels 2024-11-05T16:58:01Z https://support.richreturns.io/en/articles/9272447-set-an-extended-return-timeframe 2025-01-03T09:39:36Z https://support.richreturns.io/en/articles/9272449-rule-for-international-customers 2025-04-30T14:20:23Z https://support.richreturns.io/en/articles/9272451-sorry-we-re-unable-to-offer-you-a-return-as-your-item-s-were-on-sale-what-does-this-mean 2025-05-02T08:10:26Z https://support.richreturns.io/en/articles/9272452-rules-based-on-order-tags-what-to-look-out-for 2024-05-02T12:54:43Z https://support.richreturns.io/en/articles/9272461-list-of-payment-gateway-names 2024-05-02T12:55:13Z https://support.richreturns.io/en/articles/9272462-advanced-rule-free-labels-only-for-damaged-goods 2025-05-02T11:28:18Z https://support.richreturns.io/en/articles/9272472-reserving-inventory-on-a-draft-order-in-shopify 2024-12-03T16:50:29Z https://support.richreturns.io/en/articles/9272473-there-are-no-exchange-items-in-this-order 2024-05-02T12:56:04Z https://support.richreturns.io/en/articles/9272474-can-i-start-a-return-on-the-exchange-order 2024-05-02T12:56:08Z https://support.richreturns.io/en/articles/9272475-workaround-for-exchanging-to-other-different-products 2025-04-30T10:06:11Z https://support.richreturns.io/en/articles/9272476-how-are-items-restocked-by-default 2024-05-02T12:56:16Z https://support.richreturns.io/en/articles/9272477-force-overselling-how-and-where-can-i-enable-this-option 2025-05-19T10:35:47Z https://support.richreturns.io/en/articles/9272478-creating-an-exchange-order-with-variant-exchanges-disabled 2025-05-01T14:25:05Z https://support.richreturns.io/en/articles/9272480-exchange-and-return-already-exist 2024-05-02T12:56:28Z https://support.richreturns.io/en/articles/9272481-exchange-orders-why-is-my-exchange-order-free 2025-05-01T14:11:04Z https://support.richreturns.io/en/articles/9272482-return-timeframe-for-exchange-orders-when-does-it-start-counting 2024-05-02T12:56:36Z https://support.richreturns.io/en/articles/9272483-exchange-order-shipping-option-cost 2024-05-02T12:56:41Z https://support.richreturns.io/en/articles/9272484-exchange-order-full-price-0-price-for-items 2024-05-02T12:56:44Z https://support.richreturns.io/en/articles/9272485-exchange-order-order-confirmation 2025-05-12T08:28:23Z https://support.richreturns.io/en/articles/9272486-different-same-price-exchanges 2025-05-09T13:14:22Z https://support.richreturns.io/en/articles/9272487-exchange-orders-shopify-sales-statistics-analytics 2025-05-12T08:35:39Z https://support.richreturns.io/en/articles/9272489-how-is-inventory-handled-in-rich-returns 2025-05-01T11:47:04Z https://support.richreturns.io/en/articles/9272491-are-exchange-orders-created-automatically 2025-05-02T11:38:27Z https://support.richreturns.io/en/articles/9272492-advanced-or-collection-exchanges 2024-10-31T18:46:35Z https://support.richreturns.io/en/articles/9272493-creating-exchange-orders 2025-05-06T10:21:16Z https://support.richreturns.io/en/articles/9272494-variant-exchanges 2024-10-31T18:45:39Z https://support.richreturns.io/en/articles/9272496-how-does-the-exchange-function-work 2025-05-01T11:48:33Z https://support.richreturns.io/en/articles/9272497-complex-e-mail-workflows-multiple-receivers 2024-05-02T12:57:27Z https://support.richreturns.io/en/articles/9272498-overview-of-advanced-rules 2025-05-08T14:14:58Z https://support.richreturns.io/en/articles/9272499-staff-workflow-for-manual-prepaid-labels 2025-04-30T13:03:34Z 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