If you are importing our CSV export data into Excel and the data is all scrambled it looks like Excel uses the wrong delimiter.
Two options:
1) try importing with Google-Sheets if you are allowed to use it
2) In Excel on a Mac (similar on Windows)
click File in the menu
click Import
select "CSV file" and click "Import"
Select the file
next screen should have "Delimited" enabled
click Next
Select "Comma" and deselect the other option that was selected
click Next
Click Finish
Import